Terms of Service

By accessing the Site, submitting our consultation form, or opting in to our SMS program, you agree to be bound by these Terms. If you do not agree, do not use the Site or our services.

Pro Document Assistance is a Legal Document Assistant service that prepares legal documents at your direction for consumers representing themselves (pro se) in uncontested legal matters. We serve consumers in 40+ states.

We are not a law firm and do not provide legal advice. We do not represent you in court or negotiate on your behalf. Information on this Site is for general purposes only and is not legal, tax, or financial advice. If you need legal advice, consult a licensed attorney in your jurisdiction.

You must be at least 18 years old and a resident of the United States to use our services or opt in to our SMS program. You may only enroll a phone number that you own or are authorized to enroll.

Outcomes of any legal filing depend on factors outside our control, including the policies and discretion of the relevant court, recorder, or counterparty, your facts and supporting evidence, and applicable law. We prepare documents to court standards but do not guarantee acceptance, approval, or any particular result.

When you check the SMS-consent box on our consultation form, you opt in to receive text messages from Pro Document Assistance. The following terms govern that program.

• Program description: Account-related notifications, customer service, general marketing, appointment reminders, document requests, and filing updates from a preparer.
• Message frequency: Recurring messages; frequency varies based on the status of your matter. Typically fewer than 10 messages per month.
• Cost: Message and data rates may apply. Charges are set by your mobile carrier, not by us.
• Opt-out: Reply STOP at any time to any message to unsubscribe. You will receive a final confirmation that you have been opted out, after which we will not send you SMS messages unless you opt in again.
• Help: Reply HELP to any message, or contact us at (877) 941-1988 or info@prodocumentassistance.com.
• Carriers: Supported on all major U.S. carriers. Carriers are not liable for delayed or undelivered messages.
• Consent is not a condition of service. You can request and receive a free consultation without opting in to SMS.
• Eligible numbers: Only U.S. mobile numbers are eligible. Do not enroll a number you do not own or are not authorized to enroll.
• Privacy: See our Privacy Policy for how we handle SMS data. We do not share mobile numbers or SMS opt-in data with third parties for marketing.

Initial consultations are free. Fees for document preparation are disclosed to you in writing before any engagement begins. Fees vary by document type and jurisdiction and are due at the time services are rendered unless otherwise agreed in writing.

You agree not to:

• Submit false, misleading, or fraudulent information through the Site.
• Enroll a phone number that you do not own or are not authorized to enroll.
• Use the Site or SMS program for any unlawful purpose.
• Attempt to interfere with, disrupt, or gain unauthorized access to the Site, our systems, or the SMS program.

All content on the Site — including text, graphics, logos, illustrations, and templates — is owned by or licensed to Pro Document Assistance and is protected by U.S. and international intellectual-property laws. You may not reproduce or distribute Site content without our written permission.

The Site and our services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or secure, or that SMS messages will be delivered on time or at all.

To the fullest extent permitted by law, Pro Document Assistance and its officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Site, our services, or the SMS program — including but not limited to lost profits, lost opportunities, or damages from undelivered or misdirected messages. Our total liability for any claim relating to these Terms will not exceed the fees you paid us, if any, in the twelve months preceding the claim.

You agree to indemnify and hold harmless Pro Document Assistance from any claims, losses, or expenses (including reasonable attorneys' fees) arising out of your breach of these Terms, your misuse of the Site or SMS program, or your enrollment of a phone number you were not authorized to enroll.

We may suspend or terminate your access to the Site or SMS program at any time, with or without notice, if we believe you have violated these Terms or applicable law. You may opt out of SMS at any time by replying STOP, and you may stop using the Site at any time.

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. Any dispute arising under these Terms will be brought exclusively in the state or federal courts located in San Bernardino County, California, and you consent to the personal jurisdiction of those courts.

We may update these Terms from time to time. Material changes will be posted on this page with an updated “Last updated” date. Your continued use of the Site or SMS program after changes are posted constitutes acceptance of the updated Terms.